Not an AI replacement product
We use tech to improve service — not to take people out of hospitality. When someone calls your restaurant, they usually need a human.
Restaurant POS and phones for owners who still run the place.
We take the IT load off the little guys so you can run Friday night.
“If we don’t earn your business, we don’t deserve it.”
Since 2000
24×7 US live support
20+ years of trust
Hablamos Español
Owners say
Reviews from people who still run the place.
Real operators. Named restaurants. Ask them, or call us and hear how we show up after the sale.
“If you’re looking for a point of sale system this is the one. Support is amazing even at 3am. User friendly, hardly ever hiccups — the best I’ve worked on.”
“24 hour support and someone actually answers the phone. AND you probably will know them by name.”
“FoodTronix goes above and beyond your run of the mill restaurant POS. There truly is a love for each of their customers and it shows in their support.”
Talk to Grapevine. 1-888-269-8189 nationwide 817-857-1106 office 817-251-9726 24×7 support
Restaurant POS
A complete RMS. One system for the floor you run.
FoodTronix Restaurant Management System is built for how independents actually work: dining room, bar, pizza make line, and the back office. Depth ships with the product. We’ve been refining it for decades, and a modern UI refresh is on the way.
- Table service: courses, split checks, comps, voids
- Bars: pre-auth tabs, happy hour, fast repeats, liquor inventory
- True pizza: halves, thirds, and quarters built in
- Gift and loyalty included (no paid add-on)
- Labor, house accounts, and reservations
- Cash control and inventory in the RMS
What’s in the restaurant POS
One Restaurant Management System for the floor you run — not five subscriptions to recreate what should have shipped on day one.
- Full service and quick service order entry that crews can learn fast
- Bar tools owners live in: tabs, happy hour pricing, security that catches common till games
- Pizza depth independents need — including halves, thirds, and quarters
- Labor scheduling/time, house accounts, and reservations — included in the RMS
- Gift cards and loyalty without another vendor invoice
- Kitchen display, FlexTab, printers, and rapid scan for counter service
- Cloud Best for remote visibility when you want it — without betting the dining room on always-online SaaS
- Software priced as software. We’re not your card processor — reshop rates without ripping out the POS
“If you’re looking for a point of sale system this is the one. Support is amazing even at 3am. User friendly, hardly ever hiccups — the best I’ve worked on.”
Restaurant phone system
When guests call, they want your people on the line.
Most POS companies stop at the register. We build restaurant phones the same way we build POS: for the rush, for catering, for the second store. The same Grapevine team supports both. About 85% of consumers still prefer a human over an AI agent for service (Metrigy).
- Queues, ring groups, and overflow for Friday rush
- Catering and VIP routing; caller ID into FoodTronix RMS (no extra box)
- Hold promos and text guests a link to your online ordering
- Failover so phones and the stack stay up when primary internet drops
What you get: the full restaurant phone platform
A hosted restaurant phone platform, not a cut-down office phone. You run the store; we handle the system.
- Callers reach a person in the rush — not a busy signal or a bot maze
- Promos on hold, plus a text that sends the guest to your online ordering (DoorDash, Toast, your website — whatever you already run)
- The right call finds the right person (catering, VIP, the second store)
- Works with the lines you already have and internet phones when you need them
- One system across a small group of locations
- Caller ID lands directly in FoodTronix RMS — no add-on hardware in the middle
- Onsite service in most areas nationwide — install and ongoing help when you don’t want to mess with it yourself
Phones + POS — one stack
Independents don’t need five vendors for Friday night. Same phones, same RMS, same team.
Hector Briseno and family run three Ely, Nevada spots on FoodTronix phones and POS: Hotel Nevada Cafe and Diner, Hector’s Cellblock Steakhouse, and Mr. Gino’s Restaurant & Bar. One owner group. One stack. Three doors.
Why this matters
1 / 3
Why the phone still wins big money
A partner shared a morning when a major corporate event needed BBQ for thousands. The buyer started dialing at 8am. Our customer’s system chased that call to the right people. They landed a ~$250k catering job. That’s a restaurant phone system.
Online when they want it — humans when they need it
Text-to-online is built in: we can text a guest a link to your online ordering — whatever platform you already use — so people who prefer self-serve leave the handset without an AI maze.
The suite
Tools that fit how you actually run.
Start with restaurant POS, phones, or both. We add products when they’re ready. We don’t list unfinished work as live.
Restaurant Management System
Full-service and quick-service depth out of the box. Bars, true pizza (halves, thirds, quarters), gift & loyalty, cash control, labor, inventory. Cloud-enabled reporting with in-store ops first. Battle-tested today; modern UI refresh coming. Restaurant POS page →
Restaurant Phone System
Built for restaurants, not office dial tone and not voice-AI theater. Queues, catering priority, overflow, hold promos, caller ID straight into FoodTronix RMS, multi-store, and failover. Onsite in most areas nationwide. Restaurant phones page →
Coming — alpha Aug — prod Q4 Online Ordering
Not for sale yet. Designed to sit next to the phone system and RMS, not fight them.
Kitchen & floor tools
Kitchen display, FlexTab, printers, rapid scan for counter service. New, used, or takeover options.
Cloud Best access
Cloud-enabled, not cloud-based. In-store operations stay primary. Cloud Best adds remote visibility and reporting when you want it — without betting the dining room on always-online SaaS.
Processing you can hold accountable
Call for a quote. We’re not your card processor — software is priced as software. Keep a processor that works for your margins, or reshop when rates drift without ripping out the POS. That’s hard to do when Toast, SpotOn, or Clover own both the register and the rates (and can raise processing while you’re stuck). Successful customers commonly stay 10+ years.
Honest comparison
Where independents actually bleed.
Add-on stacking. Forced processors. Weak pizza depth. Missed phone orders. “Free” systems that churn every year.
Restaurant POS — FoodTronix vs Toast / SpotOn
| What owners feel | FoodTronix | Toast / SpotOn path |
|---|---|---|
| Cloud-enabled, not cloud-based | In-store first | Cloud-first SaaS |
| Table, bar & pizza depth | In the RMS | Varies / packages |
| Gift & loyalty | Included | Often add-on / fees |
| Inventory management | In the RMS | Higher tier / package |
| Forced onto their card processor? | No — reshop if rates drift | Yes — rates can rise while stuck |
Restaurant phones — FoodTronix vs cloud / office
| What owners feel | FoodTronix | Cloud / office |
|---|---|---|
| Full restaurant phone platform | Yes | Cut-down packs |
| Text guests to your online ordering | Built in | SMS ≠ OLO redirect |
| Caller ID into FoodTronix RMS | Direct — no extra box | Limited |
| Onsite service (install + ongoing) | Most of the U.S. | Often self-serve |
How we work
Simple Solutions. Superior Service.
Our vision is to uplift independent owner-operated restaurants. That shows up as three things we hold ourselves to every day, since 2000.
Superior Service
Live US humans who treat your Friday night like it matters. Nationwide sales: 1-888-269-8189. 24×7 support: 817-251-9726. Owners who’ve stayed with us for 20+ years.
Simple Solutions
Restaurant POS and phones sized for owner-operated crews. Complete RMS depth without enterprise theater. We add suite pieces when they earn a place on the floor.
Meaningful Relationships
If we don’t earn your business, we don’t deserve it. Named people on support. Partnerships measured in decades, not contracts that trap you.
FAQ
Straight answers.
Who is FoodTronix for?
Owner-operated independents nationwide — one store or a small regional group (~2–10). Restaurant IT for people who don’t have an IT department. If you’re a 200-unit chain shopping enterprise RFPs, we’re probably not your shortlist.
Do you offer restaurant POS?
Yes. FoodTronix RMS is a complete restaurant POS for table service, bars, pizza (halves, thirds, quarters), gift & loyalty, labor, cash control, and inventory — included, not a module maze.
Do you offer a restaurant phone system?
Yes. A full restaurant phone system that helps your people catch and handle calls — not AI that replaces staff. Many owners run phones alone first, or POS alone, then add the other.
Do you lock me into a long contract?
“If we don’t earn your business, we don’t deserve it.” We earn Friday nights with Superior Service and Simple Solutions — not by trapping you.
Can I start with phones only — or POS only?
Yes to either. Resellers often lead with restaurant POS. Plenty of owners still lead with phones (even alongside another POS), then move to FoodTronix RMS when they’re ready.
Is this an AI phone system that replaces my staff?
No. We help your people catch and handle calls. We are not selling AI to remove humans from hospitality.
How do you price?
Software priced as software — not buried in card rates. Call 1-888-269-8189 for a quote sized to your store.
Do you work with merchant partners?
Yes. Partner program — agents who sell relationships and need a real restaurant stack behind the account.
Where is support?
US live support, 24×7 from Grapevine, Texas. Hablamos Español. Support line: 817-251-9726. Nationwide sales & demos: 1-888-269-8189. Office: 817-857-1106.
Talk to real people — not a ticket queue.
Demo restaurant POS, the restaurant phone system, or both. Call if that’s how you buy.
Call 1-888-269-8189Nationwide sales. DFW office 817-857-1106 · 24×7 support 817-251-9726. If we don’t earn your business, we don’t deserve it.